The Learning Experience Manager transforms existing course content and subject matter expertise into engaging, interactive learning experiences for members across live (in-person and virtual), blended, and on-demand formats. This role applies adult learning principles and evidence-based instructional design methods to develop instructionally sound, visually compelling learning assets—including storyboards, scripts, interactive modules, assessments, job aids, and multimedia components—while ensuring alignment with organizational standards, accessibility requirements, and continuing education (CE) expectations.

The position collaborates closely with internal stakeholders, volunteer leaders, subject matter experts (SMEs), writers, and vendors to manage end-to-end course development workflows—from needs analysis through launch and post-launch optimization.

Key Functions:

• Instructional design & course development
• Interactive eLearning production
• Live & virtual learning support
• Ensure quality assurance, accessibility and standards
• Project and workflow management
• Monitor learning analytics

KNOWLEDGE of:

• Strong knowledge of adult learning principles, instructional design methodologies and learner engagement strategies.
• Working knowledge of accessibility and inclusive design practices for digital learning.

SKILLS in:

• Demonstrated skill building interactive eLearning modules with authoring tools.
• Proficiency creating instructional assets: storyboards, scripts, assessments, facilitator guides, and learner materials.
• Multimedia fluency: basic audio/video editing, image editing, layout/design fundamentals, and comfort working with production workflows.
• Excellent project management skills, including prioritization, timeline management, and managing multiple concurrent projects.
• Strong writing, editing, and proofreading abilities with attention to detail.
• Effective interpersonal and collaboration skills, including the ability to guide SMEs through reviews and revisions.

ABILITY to:

• Ability to translate complex content into clear, structured, outcomes-based learning experiences.
• Ability to work independently, troubleshoot issues, and propose solutions in a deadline-driven environment.
• Manage multiple projects, deadlines, and priorities simultaneously.
• Communicate clearly and professionally with internal teams, members, volunteer leaders, and external audiences.
• Collaborate effectively with editorial, marketing, and cross-functional teams.
• Exercise sound judgment when responding to public comments, inquiries, or sensitive situations.
• Maintain a professional attitude and maintain punctuality and consistent attendance with advance notification of absences.
• Work collaboratively with all AAMA staff.
• Work hours beyond the regularly scheduled workday when needed.