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The Chapter & Events Manager is responsible for supporting and managing events for the Association to help engage members and non-members. The person in this role will oversee events for our eight VRLTA Chapters, Chapter Board meetings as well as support our larger state-wide events for the Association.
Roles and Responsibilities
Plan, promote, and execute the Fall & Winter Membership meetings & Regional events as directed by the team
Plan, promote, and execute the Ordinary Awards reception & dinner event as directed by the team
Plan, promote, and execute all Chapter events for the Association alongside the Vice President Membership & Business Development & Director of Marketing & Communications
Create all events in GrowthZone and partner with the Vice President Membership & Business Development & Director of Marketing & Communications on the marketing schedule for each event
Manage all event registrations in GrowthZone while ensuring accuracy and timely communication with our members and prospects
Track and report on all event registrations & invoicing to ensure timely payment is received for all events and event sponsorships
Provide weekly event registration report to VRLTA Staff to ensure engagement & attendee goals are met & any event liability is addressed in a timely manner
Assist the Director of Government Affairs on Annual Legislative and Day on the Hill events as the main contact for the event and event logistics
Assist Director of Education & Workforce Development on Annual VPSI Conference
Assist Director of Education & Workforce Development on Regional Teacher Conferences/Symposiums and Student Boot Camps
Assist Director of Education & Workforce Development on Foundation fundraising events, including Blue Ridge Open & Cornhole for Colleges
Provide event support for the Annual VA1 Governors Tourism Conference in conjunction with the Conference Programming Committee and Conference Planning team
Assist with local and state advocacy meetings, including encouraging attendance, fundraising, and securing sponsorships
Assist the Director of Marketing and Communications to effectively communicate upcoming events, through the association website platform, Membership CRM, Microsoft Outlook, and other applicable means of communications
Schedule all virtual Chapter Board meetings in conjunction with the VRLTA Master calendar and each Chapter Board’s availability as directed & approved by the Vice President of Membership & Business Development
Prepare all Chapter Board Meeting agendas in advance for Board meetings while coordinating with the VRLTA team and each Chapter President for agenda approval prior to Board meetings
Send out all event and Chapter Board meeting Outlook calendar invites to Boards as details are confirmed
Manage on-site registration, setup, and breakdown of all VRLTA events
Attend state and local meetings and events as determined by the President and Vice President Membership & Business Development
Assist with post-event analytics and communications with the event host as directed by the Vice President Membership & Business Development
Attend and participate regularly in VRLTA meetings as scheduled and directed by the Vice President of Membership & Business Development
Maintain and keep current all prospecting and member information in the company database as new data & information is received through the event registration process
Personal Attributes
Reliability: Produces high-quality work while showing up on time and meeting consistent deadlines.
Independent: Able to work independently using focus, resources, and time management skills to stay on track.
Trustworthy: Able to convey trustworthiness based on honesty and personal integrity, earning and maintaining the trust and respect of staff, other managers and the President.
People Oriented: Believes in other people and their potential to get things done; works to help others optimize their performance, contributions, and behaviors; cares about people as individuals as well as employees/independent contractors.
Positive: Radiates positive energy and enthusiasm to get things done.
Service Oriented: Understands that they are in the service business and that the satisfaction of members is the Association's number one priority.
Commitment and Dedication: Willing to make the commitment and sacrifices necessary to do what it takes to make themselves as well as the association successful.
Organization: Able to prioritize important tasks for their fulfillment and accomplishment.
Problem Solving: Able to proactively identify, solve, and prevent problems.
Follow-through: Committed to effective follow-through and attention to detail.
Involved: Always involved and practices hands-on management to continually learn about the association, its people, and members.
Flexible and Adaptable: Willing to listen to and try new ideas and approaches; not wedded to “just one way”; able to think on their feet and adapt to changing needs, conditions, and circumstances; able to assess a situation and respond appropriately.
Self-Motivated: Continually exhibits a positive “can do” attitude with a high-energy level that enables them to get things done while conveying enthusiasm and energy for others to do likewise, and a willingness to propose new ideas to the team.
Self-Confident: Radiates self-confidence while encouraging others to be self-confident as well.
Self-Disciplined: Meets their commitments; able to stay the course in turbulent times; able to keep the most important things uppermost in their mind; willing to demand performance and results in the face of difficulty, resistance, and/or apathy.
Decisive: Able to initiate and sustain change as well as make expedient and well-conceived decisions.
Accountable: Accepts full responsibility for their obligations and commitments, demands accountability in and from others, and understands their responsibility for the association’s success, committed to properly achieving results.
Even-tempered: Has an easy-going personality and stays cool and rational in difficult situations. Provides a calming influence in situations by being in control of themselves.
Balance: Able to balance personal and work life to maintain a happy and healthy perspective on all endeavors.
Requirements
Bachelor’s degree in Hospitality, Events, or related field is a plus
Minimum 1+ years’ event experience
Experience with associations/nonprofits a plus
On-site in Richmond Office
Full-time position
Excellent, flexible, and fun work environment. Competitive salary wage plus commission. Send cover letter and resume to: Brittany Wojdyla, Vice President of Membership & Business Development at brittany@vrlta.org.
About Virginia Restaurant, Lodging & Travel Association
About Virginia Restaurant, Lodging & Travel Association (VRLTA)
The Virginia Restaurant, Lodging & Travel Association is the only unified voice for the restaurant, lodging, travel and hospitality suppliers associations. VRLTA creates value for members by promoting the legislative interests of the industry, networking, educational opportunities, and protecting free enterprise. Inquiries about membership and VRLTA services should be directed to VRLTA at (804) 288-3065 or VRLTA.org.