Organization Description: The National Precast Concrete Association (NPCA), established in 1965, represents manufacturers of precast concrete products and suppliers to the industry. As a 501(c)6 trade association, NPCA is dedicated to expanding the use of high-quality precast concrete and equipping its members with the learning, programs, certifications, and resources necessary to operate successful plants.

The Essentials and Leadership: At NPCA, we are committed to challenging the status quo and embracing bold ideas to advance the precast concrete industry. How we work is anchored in our philosophy to…. Have Fun | Get Stuff Done | Be Kind

Job Summary: We're a membership organization, which means people matter — our members, our staff, and our partners. We need someone who values process, is committed to serving others, and is people-friendly to keep our certification programs running smoothly. This role ensures certification applications are processed accurately, audits are scheduled and tracked, and members have a reliable point of contact throughout the certification process.

Responsibilities:

• Processing certification applications, renewals, and related paperwork
• Scheduling and tracking plant audits and personnel certification candidates
• Serving as the friendly, responsive point of contact for members going through the certification process
• Keeping records current and accurate
• Communicating deadlines, requirements, and updates clearly and promptly
• Attending industry events a couple times a year to represent NPCA
• Additional duties as assigned

What You Bring to the Table:

• A "figure it out" attitude — you love solving problems and are comfortable taking ownership
• Process-driven mindset with strong attention to detail
• Tech-savviness — comfortable working in a paperless environment
• A people-first approach — friendly, approachable, and customer-service oriented
• Positive energy & optimism — you keep things fun and roll with the punches
• A good sense of humor — because some days, all you can do is laugh

Outcomes/Measures of Success: To be successful in this role, one must be an organized, reliable, and detail-oriented team player who keeps the certification program running on time and members supported throughout the process.

• 1–3 years of office or program coordination experience
• Organized, reliable, and easy to work with
• A clear communicator — on the phone, over email, and in person
• Someone who takes ownership of their work and follows through
• Excellent computer skills and comfort working in a paperless environment
• A sense of humor

Travel: Occasional attendance at industry events may be an opportunity a couple times a year.

About National Precast Concrete Association

The National Precast Concrete Association (NPCA), established in 1965, represents manufacturers of precast concrete products and suppliers to the industry. As a 501(c)6 trade association, NPCA is dedicated to expanding the use of high-quality precast concrete and equipping its members with the learning, programs, certifications, and resources necessary to operate successful plants. The Essentials and Leadership : At NPCA, we are committed to challenging the status quo and embracing bold ideas to drive the precast concrete industry forward. How we work is anchored in our philosophy to… Have Fun Get Stuff Done Be Kind These core principles guide our commitment to service, innovation, collaboration, and progress.

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