Posted: 31-Mar-26
Location: Alexandria, Virginia
Type: Full Time
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Salary Details:
Preferred Education:
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About Us
AMCI is a small but mighty team with a bold mission: to support our members in managing 50% of associations by 2050. We work hard, move fast, and laugh often—because we believe great work and great culture go hand in hand.
Position Overview
The AMC Institute (AMCI) is seeking an Operations and Program Sr. Manager to lead our operational infrastructure and drive key education, operations, and program initiatives. This role ensures that AMCI’s internal systems, governance processes, events, and professional development programs run efficiently, strategically, and in alignment with organizational growth goals.
The Sr. Manager serves as AMCI’s operational integrator—turning strategy into execution—so the CEO and Senior Directors can focus on industry leadership, revenue growth, and member engagement.
If you thrive in a fast-paced environment, juggle multiple priorities with ease, and enjoy being part of a collaborative, high-performing team, we’d love to meet you.
Note: This position requires in-office work at our Old Town Alexandria office at least two days per week, including Tuesdays for team meetings.
Key Responsibilities
Organizational Operations & Administration
- Lead day-to-day operational management of the association.
- Oversee the annual budgeting process with the CEO, Sr. Directors, and external accounting partners.
- Monitor financial performance and produce monthly dashboard reports.
- Manage vendor contracts, insurance, and service providers.
- Ensure compliance with nonprofit and governance requirements.
- Oversee staff workflow systems, documentation, and process improvement.
Education & Professional Advancement Programs
- Manage the annual education calendar and full program lifecycle.
- Oversee development and delivery of webinars, EduSeries, and learning initiatives.
- Manage the association’s LMS (Path).
- Track education KPIs including attendance, revenue, and engagement.
- Support workforce development and professional advancement initiatives.
- Oversee chapter training and volunteer program support.
- Coordinate CAE and continuing education compliance.
Events & Program Integration
- Oversee operational planning for AMCI meetings and regional events in partnership with the Programs & Operations Services Manager.
- Serve as liaison to outsourced meeting planning partners to ensure quality and performance.
- Coordinate internal event timelines and cross-functional deliverables.
- Manage event budgets with the CEO, Senior Directors, and meetings partner.
- Oversee event technology platforms, including registration systems and event app back-end.
Governance & Volunteer Management
- Coordinate Board meeting logistics, materials, and reporting.
- Support committee onboarding, orientation, and documentation.
- Ensure clear communication and consistent processes for volunteer leaders.
- Maintain governance policies and operating procedures.
Data, Research & Reporting
- Oversee association surveys and research initiatives.
- Translate data insights into actionable reporting for leadership and the Board.
- Develop and maintain organizational KPI dashboards.
- Support membership and accreditation data analysis in collaboration with Senior Directors.
Staff Leadership & Cross-Department Integration
- Directly supervise the Programs & Operations Services Manager.
- Collaborate closely with:
- Senior Director of Marketing, Partnerships & Education
- Senior Director of Membership, Accreditation & Operations
- Content & Marketing Coordinator
- Serve as internal project manager for cross-department initiatives.
- Ensure operational alignment across revenue, membership, and program functions.
How to Apply
Ready to join our small but mighty team? Please send your resume, a short cover letter, and your salary expectations—we value transparency from the start.
Required
- 7+ years of experience in association management, nonprofit operations, or program leadership.
- Experience managing budgets and vendor contracts.
- Strong project management skills.
- Demonstrated success overseeing education or professional development programs.
- Experience working with Boards and volunteer leadership.
- Strong data literacy and reporting capabilities.
- Excellent written and verbal communication skills.
- Exceptional organizational and multitasking abilities.
Preferred
- Experience working with association management companies (AMCs).
- Familiarity with accreditation programs.
- Experience managing LMS platforms and event technology systems.
