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Summary

The membership coordinator is responsible with assisting with the day-to-day management, oversight and quality control of the organizations association management system (AMS). This position coordinates all membership activity and is a critical resource that provides quality services to support the needs of the team and membership as the Alliance strives to implement the organizations strategic initiatives. This position will be based out of our Washington, DC office. Our teleworking policy allows employees to work from home two days a week. 

Essential Job Functions

The following list of duties is not exhaustive. CVSA may also outline additional responsibilities that are not included in this job description.

• Responsible for managing all membership aspects within the organizations association management system (AMS), including email distribution and mailing lists
• Responsible for managing membership revenue recognition schedules within the AMS
• Responsible for updating all areas of the organization’s website relevant to membership activity
• Assist with promoting the organization and help foster partnerships with external stakeholders
• Assist with communicating with existing and potential members, sponsors and exhibitors
• Attend and support CVSA meetings and events, as required

 Supervisory Responsibilities

This position will not have any direct or indirect management of other employees. This position may be responsible for selecting and overseeing external contractors and vendors who provide services related to the development and implementation of the Alliance’s programs and services.

Minimum Requirements

• Bachelor’s degree from an accredited college or university, or equivalent combination of education and experience
• Experience working with an AMS or client relationship management (CRM) databases and software
• Available for national and international travel

 Knowledge, Skills and Abilities

• Ability to develop, plan and schedule concurrent activities
• Problem-solving skills with the ability to make sound, prudent decisions
• Ability to meet deadlines of assigned deliverables
• Ability to provide exceptional customer service to members and stakeholders
• Ability to continuously demonstrate exceptional verbal, written, listening and interpersonal skills
• Ability to develop and maintain professional internal and external relationships
• Strong organizational skills, superior attention to detail and self-motivation
• Ability to work in a fast-paced, evolving environment

About Commercial Vehicle Safety Alliance

The Commercial Vehicle Safety Alliance (CVSA) is a nonprofit organization comprised of local, state, provincial, territorial and federal commercial motor vehicle safety officials and industry representatives. The Alliance aims to prevent commercial motor vehicle crashes, injuries and fatalities and believes that collaboration between government and industry improves road safety and saves lives. Our mission is to improve commercial motor vehicle safety and enforcement by providing guidance, education and advocacy for enforcement and industry across North America.

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