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The Senior Technology Operations Specialist ensures the efficient operation of on-premises and cloud-hosted networks, servers, databases, software, and equipment as well as ensuring that end users are receiving the appropriate desktop support assistance. This position works closely with the Senior Director, Technology and business decision makers in other departments in order to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.   You are a good fit for this role if:   - you have a customer service mentality and are proactive and quick to respond to staff technical issues - you have a strong commitment to continuous learning and staying updated on modern technologies - yo