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Your Expertise, Our Mission: Join ISPOR as an AMS Administrator and Shape the Future of Healthcare!

Are you ready to make a real impact in health economics and outcomes research? ISPOR invites individuals experienced in information systems to become the driving force behind our netFORUM AMS environment, influencing positive change and global advancements in healthcare decision-making.

THE POSITION

We are actively seeking an AMS Administrator.

WHAT YOU WILL DO

You will support ISPOR's functional, data, and implementation needs within the netFORUM AMS environment. As the primary point of contact for all netFORUM-related matters, this role encompasses functional operations, data extraction, system setup, and user training. From managing data import to conducting end-user discussions, you ensure seamless processes and utilize the netFORUM platform to enhance organizational efficiency.

Below is a snapshot of the essential duties; see the applicant portal for more detailed information.

• Manage the Association Management System (AMS), netFORUM, ensuring optimal functionality, security, and highest data standards.
• Serve as the primary point of contact for the AMS vendor (Community Brands) and manage vendor relationships, escalating issues and advocating for timely solutions.
• Expand the netFORUM database using the netFORUM Toolkit, executing SQL statements for data manipulation and maintaining data integrity.
• Coordinate integrations, using a solid understanding of APIs, with ISPOR's website, Sitefinity, and AMS vendors, to test customizations, integrations, service packs to ensure seamless functionality. 
• Provide technical expertise in architecting and developing the AMS and related product suite, developing, and supporting integration solutions with business support systems.
• Manage the association management system security, including user management, auditing, and regular security checks.
• Lead data cleanliness and integrity efforts, overseeing database customizations and ensuring compliance with industry best practices.
• Facilitate discussions with end-users to align business processes with AMS capabilities, eliciting and documenting requirements for enhancements and automating workflows.

WHAT YOU MUST HAVE

• Bachelor’s degree in computer science, Information Technology, related degree field, or equivalent practical experience.
• 5+ years' experience in a membership association environment.
• Must be familiar with and possess experience using AMS SQL-based environment, preferably netFORUM AMS, including module navigation, query development, and netFORUM Toolkit for database expansion and customization.
• Strong knowledge of relational databases, complex queries, views, stored procedures and report writing, specifically SSRS.
• Excellent communication skills to collaborate with various departments and end-users.
• Experience managing membership databases, billing, and event/product setups.
• Ability to work independently and as part of a team, managing multiple tasks efficiently.
• Ability to work on multiple projects and tasks under pressure and meet deadlines.
• Strong analytical and problem-solving skills with the ability to assess issues accurately, identify root causes using innovative thinking, and recommend process improvements.
• Proficiency in communicating complex IT terminology to non-IT professionals.

OUR LOCATION

ISPOR’s headquarters is in Lawrenceville, New Jersey, which is halfway between Philadelphia and New York City. Our staff works in a hybrid arrangement: onsite two designated days per week. Remote arrangements may be considered for the right candidate.

WHY APPLY?

ISPOR provides an excellent total compensation package including:

• Competitive pay. This position is exempt with a salary range of $75,000-80,000
• Robust benefits plan
• Generous PTO – 20 days the first year
• Extraordinary holiday schedule, including winter break, the last week of the year.

Work Authorization

We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. Sponsorship is not provided.

Equal Opportunity Employer

ISPOR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Assistance or Accommodation

If you have a disability or have difficulty accessing or using the applicant system to apply for a position, contact hr@ispor.org.

ABOUT US

ISPOR, the professional society for health economics and outcomes research (HEOR), is an international, multistakeholder, nonprofit dedicated to advancing HEOR excellence to improve decision-making for health globally. The Society is the leading source for scientific conferences, peer-reviewed and MEDLINE-indexed publications, good practices guidance, education, collaboration, and resources in the field.

ISPOR’s community of 14,000 individual and chapter members from 110+ countries includes various healthcare stakeholders, including researchers and academicians, assessors and regulators, payers and policymakers, the life sciences industry, healthcare providers, and patient engagement organizations. The Society’s leadership has served as an unbiased resource and catalyst for innovation in the field for over 20 years.

Diversity, Equity, and Inclusion

ISPOR is a Society firmly committed to advancing health economics and outcomes research (HEOR) based on sound methods and scientific excellence. ISPOR believes that diversity and inclusion are foundational principles for achieving our mission and that diversity and inclusion are valuable and relevant to all of our Society’s activities: cultivating and sustaining significant, high-quality education programs, publications, member benefits, and networking.

ISPOR is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

INTERESTED?

Apply through the link, creating a new candidate profile.

The link below is the ONLY application method; to be considered, please apply through this system. Please submit your salary requirements within your cover letter.

ISPOR Careers: AMS Administrator

OUR PROCESS

We are committed to hiring the best talent, providing a productive and supportive organizational culture for staff to learn and grow within a flexible environment. We are transparent in posting salary ranges and outline what candidates should expect from our hiring process.

Candidates who advance in our preliminary review process will have the opportunity to discuss the position, their background, and lived skillsets related to the position with ISPOR HR via Teams meeting.

Those who advance to subsequent steps in our interview process may participate in up to 3 rounds of meetings via Teams or in person. Each discussion could consist of multiple ISPOR staff members. The final interview may include a thought exercise/presentation with the hiring team.

We look forward to welcoming you to ISPOR!

About ISPOR

ISPOR, the professional society for health economics and outcomes research (HEOR), is an international, multistakeholder, nonprofit dedicated to advancing HEOR excellence to improve decision making for health globally. The Society is the leading source for scientific conferences, peer-reviewed and MEDLINE-indexed publications, good practices guidance, education, collaboration, and tools/resources in the field. ISPOR’s community of more than 20,000 individual and chapter members from 120 countries includes a wide variety of health care stakeholders, including researchers, academicians, regulators and assessors, public and private payers, health care providers, industry, and patient representatives. The Society’s leadership has served as an unbiased resource and catalyst for innovation in the field for more than 20 years.

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