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The American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: • has Extraordinary People - ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. • has Unmatched Scope and Scale - ABA's unparalleled information and services keep members current, knowledgeable and prepared. • is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!

Did you know that women and other marginalized groups are often reluctant to submit job applications if they don’t meet 100% of the requirements? We encourage you to take a chance! If you don’t satisfy every criterion, but know you can excel in the role, we urge you to apply! We’d love to connect and talk with you about joining our team.

Employer of Choice: ABA is recognized with a 2023 Great Company Culture Award and 2023 Great Place to Work designation!

Job Description:

Did you know that women and other marginalized groups are often reluctant to submit job applications if they don’t meet 100% of the requirements? We encourage you to take a chance! If you don’t satisfy every criterion, but know you can excel in the role, we urge you to apply! We’d love to connect and talk with you about joining our team.

Employer of Choice: ABA is recognized with a 2023 Great Company Culture Award and 2023 Great Place to Work designation!

The Director, Instructional Design & Project Management manages the analysis, design, development, delivery, maintenance, and evaluation of ABA online and blended learning training projects as assigned. Topic areas primarily include bank compliance, bank-role specific training, technical, soft skills, and manager/leadership training.

The Director Instructional Design & Project Management is responsible for the timely execution of multiple large scale training projects while upholding the quality of ABA training programs and ensuring adherence to ABA product quality standards, both instructional and technical.

This position also serves as an internal learning consultant who collaboratively and effectively manages relationships with stakeholders and team members, both internal and external, and contributes to product development strategies and priorities that ensure continued market leadership.

This position will provide instructional design guidance to subject matter experts during the design, development, and pilot phases of projects and will need to develop deep knowledge of ABA training products and content verticals to serve as a trusted consultant on existing training products.

This position will directly manage external contractors and vendors for training product design and development. This position must have a strong Instructional Design and Project Management background and demonstrated experience managing multiple large scale online training projects, managing subject matter experts, vendors, and adhering to strict timelines and budgets.

Key Responsibilities:

• Provide project management oversight over the instructional design, development, and quality assurance of self-paced, virtual, and asynchronous online training courses and initiatives while adhering to project budgets and schedules.
  • Document project requirements including design & technical requirements, project milestones and deliverables, schedules and costs for projects for the purpose of submitting contracts and statements of work through ABA’s contract process.
• Proactively collaborate cross-functionally with teams such as publishing, sales and marketing teams to ensure smooth and complete training product launch including reviewing course descriptions, web copy, sell sheets, and marketing materials for product accuracy.
• Conduct ongoing review and analysis of learner feedback and course ratings, environmental scans, curate content, identify appropriate delivery methods, and stay abreast of new learning technologies and methodologies to inform continuous improvement of training programs.
• Collaborate with Training Team leadership and team members to develop near- and long-term strategic priorities.

Requirements:

• Bachelor’s degree required; Advanced degree in adult learning, instructional design, human resources/talent development or similar field preferred. 
• 8-10 years’ experience in Instructional Design & project management; experience successfully managing multiple large scale training projects including subject matter experts, vendors, strict timelines and budgets.
• Experience in the design and development of online learning programs in eLearning courses, certification preparatory courses, virtual instructor led courses, facilitator led asynchronous courses, video production, webinars, in-person learning workshops, blended learning and printed reference materials. This position requires solid understanding of where each learning modality is best applied and how the learning modality is designed.
• Instructional Design & Development: The position requires knowledge and understanding of contemporary adult learning principles and instructional design methodologies including ADDIE.  Must have demonstrable skills in the management of instructional design projects with internal and/or external resources. Must be able to provide strong instructional design guidance to external contractors, vendors, and subject matter experts during design, development, and pilot phases of training projects.
• Demonstrable Project Management experience; ability to successfully manage multiple projects, project budgets, project plans and financial reporting simultaneously with an eye for detail. Must be adept in gathering and documenting instructional and technical requirements for projects to create Statement of Work and Master Service Agreements for new and existing external vendors and contractors.
• Excellent written and verbal communication; must be proactive in seeking and providing communication and comfortable with ambiguity. Strong writing and editing skills required.
• Proficiency with all Microsoft Office applications and virtual collaboration tools such as Zoom and Microsoft Teams. Knowledge of learning management systems such as Cornerstone On Demand, Docebo and BenchPrep and with current authoring tools such as Articulate Storyline, Lectora, and/or Captivate preferred.
• Excellent problem-solving, customer service and analytical skills.
• Strong planning, organizational, prioritization and time management skills; adept at multi-tasking.
• Ability to regularly and effectively, collaborate with across the organization; must be able to thrive in a cross-functional work environment.
• Ability to work independently and meet deadlines, requires little supervision; adept at working remotely and with remote workforce.
• Experience successfully developing and manage project budgets.
• Experience in turning customer research and interpreting market trends into successfully deployed products and features.

American Bankers Association (ABA) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.

ABA encourages and celebrates diversity so if you are motivated, hardworking and want to make a difference, come as you are!