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Details
Posted: 05-Sep-23
Location: Washington, DC
Type: Full Time
Categories:
Education and Training
Coordinator, Digital Learning
Endocrinologists are at the core of solving the most pressing health problems of our time, from diabetes and obesity to infertility, bone health, and hormone-related cancers The Endocrine Society is the world’s oldest and largest organization of scientists devoted to hormone research and physicians who care for people with hormone-related conditions. Our inclusive community is made of scientists, physicians, educators, nurses, and students in 122 countries.
The Coordinator assists the Digital Learning team in managing initiatives for endocrine training, self-assessment, and new content development. The Coordinator will assist the Manager of In-Training and Fellows Program and the Director of Digital Learning in the maintenance of the Society’s core products and programming ESAP, P-ESAP, Fellows Training Series and other fellow’s specific programming, working closely with faculty workgroups. This position will also be engaged in the set up and delivery of these products in the Society’s learning management system. Additionally, the Coordinator will have a working technical knowledge of the learning management system and proficiency to manage day-to-day activities within this system, to work with the Member Services team to resolve user issues as needed,[QA1] and to maintain digital elements of projects.
What you’ll bring to the job:
- 1-2 years of previous association experience is highly desirable. BA/BS degree, or equivalent prior work experience is a plus.
- Excellent oral and written communication skills, customer service skills, and organizational skills
- Experience with the following components/systems preferred:
- Webcasting and virtual meeting platforms
- Video editing tools, such as Camtasia or iMovie
- Interest in online education and instructional design highly desirable.
- Desire to learn new technologies preferred.
Our Values:
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
What you’ll own:
Day-to-Day Management of the Fellows Training Series (FTS)
- Update FTS program coordinators in Netforum AMS and the learning management system. (LMS), emailing each program to confirm, keeping updated records of program contacts and paid subscribers.
- Update each program’s LMS FTS pages annually, including new/retired courses, new program dates, etc;
- Send templated FTS emails and reminders.
- Set up FTS programs and the in-training exam (ITE) in the LMS
- Calculate discrimination data for ITE results.
- Act as primary respondent to FTS/ITE inquiries, triaging as needed.
Day-to-Day Management of other in-training and fellows programs and products
- Create programs and products in LMS.
- Send emails and reminders to participants and faculty on relevant deadlines and requirements.
- Act as primary respondent to inquiries, triaging as needed.
- Support in-person meeting logistics
- Other administrative duties (processing honoraria and reimbursement requests), as needed.
CEEC assistance (more details from Andrea)
- Working with CEEC and appropriate CEEC subgroups.
- With oversight from the Manager, communicate and maintain committee-related project deadlines and deliverables.
- Schedule meetings.
- Faculty/working group follow-up as needed.
- Prep committee and working group meeting books and other meeting materials as needed.
- Support in-person and virtual meeting logistics.
Support the Digital Learning team’s efforts in product set-up and LMS administration.
- Create new products and programs in LMS (ESAP, P-ESAP, cross-departmental programming);
- Serve as point of contact for Member Services to triage education-related questions/communications, escalating to a higher support tier as needed.
- Serve as back-up LMS administrator.
- Provide onsite assistance at the ENDO annual meeting and other programs as assigned.
- Process invoices and honoraria payments in Pn3 account payables system
- Facilitate scheduled webinars and/or edit recordings as needed.
- Draft standard operating procedures for succession management and new hire training
What you’ll do well:
- Work cooperatively with others to achieve common goals. Effectively work and complete assignments in group settings by listening and responding appropriately to other team members, offering support, conferring with team members about their concerns, expressing disagreement constructively, and working towards solutions that all team members can support.
- Be relied upon to ensure that projects within areas of responsibility are completed in a timely and efficient manner. Monitor programs and/or activities and take corrective action when necessary. Realize and own up to one’s mistakes and find a solution to correct or improve and prevent from future repetition.
- Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Notice trends and develop plans to prepare for opportunities or problems. Anticipate how individuals and groups will react to situations and information and plan accordingly.
- Demonstrate ability to plan and organize the work of a group, department or project and to establish effective priorities. Effectively use time. Demonstrate ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meet deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.
- Interact and communicate with individuals at all levels of the organization. Plan and organize tasks to achieve objectives. Organize in sequential and/or logical order in preparation for accomplishing an objective. Demonstrate knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (Microsoft Office Products, AMS).
What you’ll get out of it:
- Working with a staff that has passion for our mission, believes in one another and has fun.
- The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
- A chance to make a contribution in a fun job with room to make it your own.
- A strong and competitive salary and benefits package that focuses on your well-being and financial health.
Diversity Statement:
The Endocrine Society embraces and celebrates the strength that diversity brings to our organization. We are committed to building and sustaining a culture of belonging, respect, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, neurodivergence, national origin, or protected veteran status and will not be discriminated against on the basis of disability. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, compensation, benefits, and termination. The Endocrine Society is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: HR@endocrine.org
Work Location:
This position is located in Washington, DC and walking distance to Metro and major bus lines. The Endocrine Society offers a flexible, hybrid work environment. Employees are expected to work from the office at least 2 days per week to foster our collaborative culture and support cross-functional interaction.
Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.
About Endocrine Society
Endocrine Society is the world's largest and most active professional organization of endocrinologists in the world. Founded in 1916, the Society is internationally known as the leading source of state-of-the-art research and clinical advancements in endocrinology and metabolism. We are dedicated to promoting excellence in research, education and clinical practice in the field of endocrinology. Society membership continues to grow with more than 18,000 members from over 100 countries. These professionals are dedicated to the research and treatment of the full range of endocrine disorders: diabetes, infertility, osteoporosis, thyroid disease, obesity/lipids, growth hormone, pituitary tumors, and adrenal insufficiency.
For employees, Endocrine Society offers a stimulating, collegial work environment of 86 staff where top performance is recognized and appreciated. We pride ourselves on our competitive pay practices and excellent benefits program, including a 10% annual employer contribution to a TIAA-CREF retirement plan, subsidized health, dental and vision insurance, fully paid life and disability income protection, professional development and tuition assistance programs, an on-si...te employee fitness room and generous leave benefits. We have a convenient Downtown D.C. location accessible by the Metro red line Farragut North and blue and orange line Farragut West stations.
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