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Position Summary

The Membership Coordinator will be responsible for all aspects of membership, from serving as the first point of contact for membership related questions, to organizing events and recruiting new members. Position will also be tasked with maintaining records, tracking membership figures, and coordinating with the accounting department regarding the payment of membership fees

Essential Functions

• Support the Company Member Forum including organize meetings (in person and via web platform)
• Respond to member inquiries by phone and email
• Onboard new members
• Data entry into membership database
• Marketing support
• Assist with year-end membership dues invoicing, and other member correspondence as needed
• Assist with membership dues collections and follow-up
• Track and update membership revenue reports
• Maintain policy setting committee rosters
• Assist with creating prospect and member profiles
• Maintain and update reports (member contact schedule; prospect tracking)
• Research member and prospect revenue/budget
• Coordinate nomination process for policy setting committees
• Provide superior customer service
• Day to day administrative duties
• Assist with member related forums, meetings and events
• Special projects as necessary
• Travel availability for meetings/events as needed

Information Security Responsibilities

• Attend/complete assigned information security training by the designated completion date.
• Read and adhere to published ISMS policies and procedures.
• Report timely any observed violations of ISMS policy - or known encroachments on information security - to your department leader and/or the Information Technology Department.

Education and Experience

• A college degree or comparable work experience.

Other Qualification

• Well organized and able to prioritize workloads.
• Self-motivated and able to work independently.
• A “team player” and able to work well with all staff.
• Able to accept work assignments from more than one supervisor and work well under pressure.
• Strong computer skills including proficiency or ability to quickly attain proficiency in MS Office (Word, Excel, Powerpoint and Outlook), CRM membership database, Adobe Acrobat Exchange, Listserve, and other database and document management systems.
• Good writing and proofreading skills.
• A clear speaking voice and a courteous telephone manner.
• Solid data entry skills with strong attention to detail.

Starting compensation will be in the $60,000 to $65,000 range, depending on education, experience, and other qualifications. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

ANSI provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination of any type because of race, gender identity or expression, color, national origin or ancestry, religion, creed, age, marital status, sex, sexual orientation, citizenship or authorized alien status, genetics, disability status, protected veteran status, or any other consideration protected by federal, state, or local laws. ANSI policy also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About American National Standards Institute

The American National Standards Institute (ANSI) is the voice of the U.S. standards and conformity assessment system. A private, non-profit organization, ANSI serves as the national coordinator of voluntary standardization activities and conformity assessment systems. We oversee the creation, promulgation and use of thousands of norms and guidelines that directly impact businesses in nearly every sector, and represents the needs and views of U.S. stakeholders in standardization forums around the globe.

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