Career Center

Organization: National Association of Professional Employer Organizations (NAPEO)

Position: Member Services Coordinator

Reports To: Vice President, Events & Member Services

Location: Alexandria, VA/Hybrid work environment

Are you a detail-oriented, customer-service-focused critical thinker with experience in association membership services?  

Come join a fun and committed team at the National Association of Professional Employer Organizations (NAPEO), "The Voice" of the PEO Industry.  NAPEO advocates for the interests of PEOs at all levels of government and provides robust member resources for PEOs.  PEOs provide payroll, benefits, regulatory compliance assistance, and other HR services to small and mid-sized companies.  NAPEO is seeking a Member Services Coordinator to support the organization’s member services and engagement.  NAPEO offers an energetic, collaborative, and supportive workplace environment with opportunities for growth, education, and development.

This is an exciting opportunity to provide top-notch service to members in the PEO industry!  NAPEO offers an energetic, collaborative, and supportive workplace environment with opportunities for growth, education, and development!

NAPEO offers:

• Hybrid work environment (two days per week)
• Generous PTO
• 4% 401(k) employer match
• Free parking at headquarters

As the Member Services Coordinator, you will support NAPEO’s strategic plan by providing essential customer service to members and prospects, facilitating the delivery of NAPEO’s member services, supporting membership administration and engagement, and providing excellent database management.  This position reports to the VP of Events & Member Services and provides support to the Director of Member Engagement, Director of Membership Development, and Director of Accounting & Database Management.

Qualified candidates offer:

• Bachelor's degree
• 1 year of experience, ideally in an association setting
• Experience with association membership database
• Excellent communication skills

How To Apply

If you believe you meet the requirements, please submit a resume and cover letter to the following job link (or copy/paste link to a new window):

https://recruitcrm.io/apply/16732884673710013318Kce

Additional inquiries and questions can be emailed to Beth Cessna at jobs@cessnasearch.com.

NAPEO is an Equal Employment Opportunity employer. 

About the National Association of Professional Employer Organizations (NAPEO)

NAPEO is "The Voice" of the PEO Industry.  PEOs provide payroll, benefits, regulatory compliance assistance, and other HR services to small and mid-sized companies.  NAPEO's mission is to grow, promote, and support the PEO industry.  NAPEO advocates for the interests of PEOs at all levels of government, and provides robust member resources, vital networking and referrals, relevant and timely education, and effective public relations and marketing support.

NAPEO represents a dynamic and growing industry and fosters an energetic, collaborative, and supportive workplace environment.  Careers at NAPEO provide ample opportunities for growth, education, and development.  NAPEO ?offers a comprehensive suite of benefits for full-time employees including health, dental, vision, 401(k), flex spending, generous PTO, free parking, and more.

About Cessna & Associates, LLC

Cessna & Associates, LLC is a boutique HR consultancy partnering with mission-driven nonprofit organizations.  Our goal is to identify the best potential candidates that the market has to offer.  

The Power of Diversity, Equity, and Inclusion Fuels Success

Cessna & Associates embraces and celebrates the strength that diversity brings to our organization.  Just as we are deliberate in our own pursuit of Diversity, Equity, and Inclusion initiatives, our efforts support our clients' DEI success. We drive every search with an unyielding focus to create an even playing field for all candidates and assess their ability to be "culture adds", not merely "fits" for our clients.  Our team builds and nurtures this rich tapestry of diversity for ourselves and for our clients.

About Cessna & Associates, LLC

Cessna & Associates, LLC is a boutique HR consultancy offering high touch recruiting services to non-profit organizations.

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