Career Center

The American Retirement Association (ARA) is looking for a Senior Director of Education Operations to join our team. Based in Arlington, Virginia, we enjoy a fresh, energetic working environment near the Ballston Metro station. We offer a competitive salary, a comprehensive benefits package, a supportive environment, and the opportunity to be a part of a growing professional team in an exciting field. Visit our website at www.usaretirement.org.

Our association builds exceptional professional education programs for our diverse membership. We have talented instructional designers and thoughtful subject matter experts. We have a committed and engaged membership who value our credentials, training and education. Now we need a seasoned professional to help lead the operational facets of these programs to ensure the most effective and efficient delivery to our customers.  

We are looking for a Senior Director of Education Operations who will be responsible for the administration of the association’s suite of educational programs. The Senior Director will lead the team responsible for managing our credentialing, certification, virtual events, and continuing education programs, ensuring that all related activities and requirements are fulfilled.

This is a senior role, managing a diverse team and functions. The ideal candidate will be a seasoned leader who has experience executing the operational components of education programs, hands-on experience with learning and association systems (LMS, AMS, CMS, virtual platforms), and knowledge of professional education principles.

Qualified candidates will have:

• 5+ years of experience in a similar role
• Established leadership skills, project management experience, and the capacity to roll up sleeves and execute
• Operational experience, with educational program and eLearning management
• Proficiency in association management systems, learning management systems, and content management systems administration, principles, and practices
• Supervision and evaluation skills
• Experience creating, implementing, and maintaining policies and procedures
• Experience in budgeting
• Superior interpersonal and communication skills
• Superior organization skills
• Strong multi-tasking skills with a comfort in maintaining multiple, often conflicting, priorities
• Ability to analyze problems, develop a path toward problem solving, and continue the process to completion
• Ability to work autonomously with initiative
• Capacity to communicate with tact and professionalism
• Professional association experience preferred

About American Retirement Association

The American Retirement Association, a non-profit professional association, has a long and storied reputation that dates back to its founding in 1966 as the American Society of Pension Actuaries. Today, its 30,000+ members include every type of pension professional – from business owners, actuaries, consultants, and administrators, to insurance professionals, financial advisors, accountants, attorneys, and human resource managers. While American Retirement Association members come from all corners of the country, representing every part of the industry, they are all united by their belief in and commitment to the private workplace retirement system. The American Retirement Association’s mission is to empower retirement professionals to build a stronger workplace retirement system for Americans through information, education, and advocacy.

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