The Senior Associate, Community Engagement, UNA-USA serves as the primary liaison between UNA-USA and its Chapters, along with paid members (outside of Young Professionals). He/she works with Chapters, Divisions, and Regions in building Chapter capacity, and developing Chapter-based membership retention and recruitment efforts. He/she also provides support to recruit and engage paid members serving as Members-at-Large.
This position is based in Washington D.C. (Hybrid schedule)
Essential Functions
Serves as UNA-USA staff liaison to Community Chapters, Divisions, and Regions
Maintains an understanding of current Chapter needs to support member engagement and increase Chapter capacity
Maintains overall chapter management, including chapter information on Salesforce, online communication groups, annual reports, affiliation agreements, bylaws, and chapter forms
Responsible for supporting the establishment of new UNA-USA Community Chapters
Provides chapter updates in monthly Member Report to UNA-USA. staff and National Council as needed
Works with Senior Director, Programs and Policies, UNA-USA to transition organizing committees into active chapters
Responsible for identifying, reactivating and rejuvenating inactive chapters
Manages and maintains the permanent UNA-USA files (electronic and physical) for chapters including the collection, filing and analysis of chapter year-end reports and verification of Federal tax filings. Provide guidance to chapters seeking a separate 501(3)(c) tax filing
Responsible for the coordination of chapter requests, such as speaker needs, insurance certificates, and UNA-USA promotional materials, to assist them in participating in UNA-USA’s major events, including UN Day, Human Rights Day and International Women’s Day
Attends chapter meetings/conferences/workshops to promote UNA-USA and to strengthen existing chapter systems
Develops best practices and resources, including webinars and training opportunities like the Chapter Leader Series to provide informational training sessions on various topics throughout the calendar year
Working with Member Communications, Associate, UNA-USA, determines content for Chapter Leader Update, a monthly communication for chapter leaders
Establishes close working relationships with Chapter leaders through contact by email, telephone, mail, and in-person visits and by participating in National Leadership Calls
Paid Membership Support
Works with Membership & Operations Associate, UNA-USA to support registration, renewal, and payment of paid members over age 26
In collaboration with the Senior Director, Programs and Policies, UNA-USA, implements and manages paid membership campaigns and programs
Manages initiatives and resources to nurture chapter development by paid Members-at-Large
Other:
Work with Membership Team to respond to member inquiries in a timely fashion
Provide support as necessary for UNA-USA programs and events, including serving as a staff liaison for Affinity Groups
Selection Criteria
Bachelor’s degree and 1-3 years of experience at chapter-based organization
Demonstrated customer service excellence
Ability to collect and analyze data to inform decision-making process
Background in international relations and a basic understanding of the United Nations and its agencies is preferred
Ability to work independently and within tight time constraints
History of successful public speaking engagements
Ability to travel as needed
Ability to effectively communicate and present information to senior level staff and to the public
Excellent writing, proofreading, verbal, and analytical skills
Excellent interpersonal communications and teamwork skills
Detail-oriented with strong project and time management skills, including ability to manage multiple projects and tasks simultaneously in a fast-paced environment
Motivated self-starter with a positive attitude
Ability to meet regular attendance/tardiness policy
Ability to work under pressure and handle stress
Benefits& Compensation
For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:
a choice between two health plans through UnitedHealthcare (PPO or HDHP with HSA)
dental insurance
vision insurance
flexible spending accounts
403b retirement savings plan with a generous matching contribution
group term and supplemental life insurance
short-term disability
long-term disability
health club discounts
commuter subsidy
back-up care
employee assistance program
Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of family leave care.
The United Nations Foundation links the UN’s work with others around the world, mobilizing the energy and expertise of business and non-governmental organizations to help the UN tackle issues including climate change, global health, peace and security, women's empowerment, poverty eradication, energy access, and U.S.-UN relations.
