Director of Multiple Listing Service (MLS) & Information Technology (IT)
CAAR
Application
Details
Posted: 02-Jun-22
Location: 550 Hillsdale Drive, Charlottesville, VA 22901
Type: Full Time
Preferred Education: 2 Year Degree
Salary: 55,000
Categories:
Information Technology and Web
Salary Details:
•37.5 work week; limited travel; limited work beyond normal business hours of 8:30 a.m. - 5 p.m., Monday - Friday
•Full medical, dental, and life insurance coverage paid by CAAR for employee; to begin approx. 30-45 days from start date
•Ten (10) vacation days and eight (8) sick days per year, earned on a prorated monthly basis
•Nine (9) paid legal holidays
•Enrollment in 401K plan via roll-over in 30 days, and CAAR 3% matching contributions are eligible following the first six months of employment
Additional Information:
Telecommuting is allowed.
The Director of MLS & IT is an important and visible position serving as the primary administrator of the MLS and technology operations for the Charlottesville Area Association of REALTORS® (CAAR) and the Hillsdale Conference Center (HCC). Primary responsibilities include oversight of the daily operational activities of the MLS, administration of customer support activities, and management of interoffice technology, software, and equipment.
Full time, exempt, salaried, with consideration for remote work 1-3 days a week
RESPONSIBILITIES:
MLS
Manage daily activities and operations of the residential and commercial MLS platforms including data accuracy & compliance, data licensing, and integrated third party platform tools
Possess full knowledge of the MLS Rules and Regulations, lockbox rules and regulations, and policies and procedures
Administer customer service and satisfaction for all MLS services and products
Manage and assist in preparation of annual MLS budget
Identify and successfully resolve MLS listing problems in communication and consultation with Tier 1 Support provided by our vendors
Oversee MLS training for current members, new members, and staff
Plan and direct strategies to comply with regulatory requirements and relevant industry trends
Serve as primary staff support for the MLS Rules & Regulations Group, Commercial Council, and support Board of Directors in MLS policy violation interpretations as requested
Identify and champion services and tools for REALTOR® members to become and remain successful in today’s real estate market
Interact with members in-person, by phone, and through email
All other duties as assigned by the CEO
Information Technology
Manage interoffice technology, software, and equipment needs
Evaluate and recommend new office technologies
Oversee vendor relationships and support existing contracts
Requirements
Associate’s degree or equivalent experience
Managerial experience or self-starter; experience managing a MLS is preferred, but not required
Proficient in technology and computer programs
Excellent written and verbal communication skills
Excellent customer interaction and team skills
Interact with staff and members in-person, by phone, and through email/team chat
Proficient organizational and time management skills
Ability to identify projects, develop strategies to conduct projects, and see projects to completion
The Charlottesville Area Association of REALTORS® (CAAR) is a trade association for real estate professionals in the Charlottesville area (including the City of Charlottesville and the Counties of Albemarle, Fluvanna, Greene, Louisa and Nelson).
The term REALTOR® is a registered collective membership mark which may be used only by real estate professionals who are members of the NATIONAL ASSOCIATION OF REALTORS® and subscribe to its strict Code of Ethics.
Charlottesville Area Association of REALTORS® (CAAR) focuses on four primary objectives:
1 - Advocacy - CAAR is recognized by members, legislators, the public and the media as the leading advocate for private property rights in Central Virginia.
2 - Member Participation - A majority of members is actively engaged in CAAR sponsored activities.
3 - Information Source - CAAR is a trusted, reliable, primary source of real estate information for agents, brokers and the public.
4 - Community Relations - The consumer views the REALTOR® as a valuable contributor to the welfare of the community.
