Endocrinologists are at the core of solving the most pressing health problems of our time, from diabetes and obesity to infertility, bone health, and hormone-related cancers The Endocrine Society is the world’s oldest and largest organization of scientists devoted to hormone research and physicians who care for people with hormone-related conditions. Our inclusive community is made of scientists, physicians, educators, nurses, and students in 122 countries.

We are seeking a Specialist, Education Technology to assist with the administration and internal governance of our Learning Management System (LMS). You will collaborate closely with the Education team to develop e-learning products and services via the LMS and maintain workflow for enrollment, testing, grading, certification, and other program requirements. In this role, you will be a key contributor in the Education department’s integration and use of technology throughout the educational portfolio, including our audience response system (ARS) and other platforms as needed.

What you’ll bring to the job:

• 2-4 years of previous association experience is highly desirable. BA/BS degree, or equivalent prior work experience is a plus.
• Experience with association and/or ACCME requirements and annual reporting a plus
• Experience developing educational programs strongly preferred
• Excellent oral and written communication skills, customer service skills, and organizational skills
• Experience with the following components/systems required:
  • Learning management systems (preferably EthosCE, Moodle or similar platform)
  • Content authoring tools such as Captivate and Articulate
  • Webcasting
  • Video editing tools, such as Camtasia
  • CRM or association management system (Netforum preferred)
• Experience with the following technical components/systems preferred:
  • Content management systems (Drupal a plus)
  • HTML, CSS, libraries such as jQuery
  • SCORM
  • Running a website with 10,000+ registered users, major associations a plus
  • e-commerce
  • Design tools such as Photoshop, Illustrator, etc.

Our Values:
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.   

What you’ll own:

• Manage technical components of course creation and maintenance
  • Managing the creation and configuration of LMS courses and educational initiatives and/or enhancements to existing courses
  • Assisting course authors with publishing course content from authorware tools
  • Creating, managing, and enforcing LMS content publication standards, ensuring that any new courses integrate into other Society systems and meet functional requirements, system compliance, and interface specifications
  • Collaborate with analysts, designers, and internal system owners in the testing of new courses and applications, including quality assurance of e-learning content and course configuration
  • Assist with development of customized and standard reports generated from LMS, including learner performance, question performance, and other reports as needed
  • Assist in data collection and reporting of annual ACCME reports via the Program and Activity Reporting System (PARS)
  • Serves as lead staff contact for our audience response system, trains colleagues to program the system and test operations in advance of activities, develops appropriate report formats and conducts necessary statistical analyses with data to meet the Society’s need for outcomes measurement, question validation , etc.

• Maintain and support LMS platform and users to include learners and internal administrators
  • Manage LMS static content, menus, forms
  • Ensure interface is intuitive to end-user and continually optimizing for accessibility of content
  • Collaborate with the Member Services team to troubleshoot and resolve user issues with the LMS and activities, escalating to a higher support tier as needed
  • Collaborate with IT department to implement software updates to LMS and related systems
  • Research and resolve learner and administrator issues as needed
  • Work with our learning technical provider (LMS) to troubleshoot high level technical issues pertaining to course functionality
  • Provide LMS usage reports as needed
  • Collaborate with internal database administrators and vendors to assist with quality assurance, program logic, and data processing
  • Review and analyze existing application effectiveness and efficiency (if applicable), and develop strategies for improving or leveraging these systems

• Contribute to and execute the education technology strategy and evolution
  • Research and make recommendations on software products and services in support of procurement and development efforts
  • Manage and provide direction for course and application development projects in support of business operations
  • Manage and execute delivery of webinars with other departments as needed
  • Assist Educational team with development and maintenance of digital learning offerings
  • Collaborate with Educational team to define business goals and processes, recommend solutions, and prepare or monitor budgets
  • Develop project plans, timelines, and milestones for such initiatives as they apply to the LMS and other platforms

• Other duties
  • Assist, as needed, with: budgets and contracts; vendor invoices; accounts payable for the department; and evaluating and selecting new vendor services

What you’ll do well:

• Work cooperatively with others to achieve common goals. Effectively work and complete assignments in group settings by listening and responding appropriately to other team members, offering support, conferring with team members about their concerns, expressing disagreement constructively and works towards solutions that all team members can support.
• Ability to be relied upon to ensure that projects within areas of responsibility are completed in a timely manner. Ability to monitor programs and/or activities and take corrective action when necessary.
• Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Anticipate possible problems and develop contingency plans in advance. Notice trends and develop plans to prepare for opportunities or problems. Anticipate the consequence of situations and plans accordingly. Anticipate how individuals and groups will react to situations and information and plans accordingly.
• Ability to plan and organize the work of a group or project and to establish effective priorities. Effectively use of time. Demonstrate ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meets deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.
• Interact and communicate with individuals at all levels of the organization. Ability to plan and organize tasks to achieve objectives. Organize in sequential and/or logical order in preparation for accomplishing an objective. Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (Microsoft Office Products, AMS).

What you’ll get out of it:

• Working with a staff that has passion for our mission, believes in one another and has fun.
• The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
• A chance to make a contribution in a fun job with room to make it your own.
• A strong and competitive salary and benefits package that focuses on your well-being and financial health.

Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.

EOE/AA/M/F/Vet./Disab.