Summary: 

Directs meeting management for ACS and Association Management (AM) client meetings. Researches, evaluates and implements processes for continuous improvement. Executes meeting and event strategies to achieve ACS and AM clients' mission, values, goals and strategic plans. Ensures critical deadline and budgetary guidelines are adhered to and response and service expectations and quality standards are met. Manages multiple elements of the Clinical Congress. Provides direction, training and supervision to the meetings team. Establishes and manages meeting budgets.

This Exempt position will report to the Director in the Division of Convention and Meetings.

Primary Responsibilities: 

• Directs and manages ACS internal and external meetings through assessment and evaluation of requirements. Manages workflow; ensures quality and efficiency standards for over 120+ meetings held annually. Establishes, manages and evaluates policies and procedures. Conducts needs assessments. Evaluates sites and venues using established parameters. Reviews/Negotiates multiple venue and service contracts. Researches and recommends new products and services to benefit ACS members as well as meeting attendees. Liaison with ACS Committee Chairs, Board of Regents and ACS President regarding function details. Provides expert counsel.

• Directs and manages multiple areas of the Clinical Congress operation including logistical management of the Scientific Program, ensuring maximum resource utilization, cost savings for contracted services and quality assurance to members and attendees. Directs the management of Housing, Social and Childcare Programs; Headquarters Hotel activities and Ancillary Functions. Negotiates and contracts for venues and service providers to ensure best possible service benefits to the ACS. Determines and manages needs through consultation with staff and ancillary groups. Manages production of service requirements and directs contracted vendors. 

• Develops meeting policies and procedures for the efficient handling of client accounts. Conducts client analysis and needs assessments. Prepares time and project analysis and reviews service contract proposals. Directs association client’s contracted meeting service activities. Monitors fulfillment of contracted meeting services. Provides consult and guidance to client association’s Presidents, Board members, Program Chairs, committee members as needed. Oversees preparation and management of client’s budgets. Responsible for research and recommendation of new programs, products and services to enhance the client associations meeting goals and objectives. 

• Manages meeting expenses for Clinical Congress and AM Clients. Conducts multiple contract negotiations to ensure maximum financial savings. Evaluates and manages contract financial liability to the ACS and clients through cancellation penalties, attrition clauses and other potential liability to ensure maximum limitation of potential substantial financial implications to ACS and clients. Responsible for financial management of specific meeting functions through expense monitoring and dispute resolution. Prepares budget information for meeting services to other divisions and manages adherence to those budget parameters. 

• Manages 8 team members. Has direct responsibility for hiring, managing, and training of team members. Reviews, analyzes and develops operational policies. Fosters a strong sense of collaboration and support. 

• Establishes and promotes professional business relationships between ACS Meeting Planners and hospitality industry representatives including, hotels, convention bureaus, DMCs, convention centers, and other industry suppliers to advance the goals of the College. 

• Other duties as assigned.