The Office Concierge is the face of Association Forum, welcoming guests, including program and meeting attendees, members and vendors, as well as team members. This critical role is responsible for ensuring program and meeting rooms are staged appropriately, and that guests arrive with access to all necessary materials. The Office Concierge also ensures effective execution of office operations and contributes to our program registration process.

Essential responsibilities include:

• Welcomes all guests and team members of Association Forum in accordance with our Welcoming Environment standards.
• Responsible for scheduling meeting and hoteling for external clients
• Registers attendees to all education events, including those associated with our Forum Forward and Holiday Showcase signature events.
• Fulfills all catering requests specific to education events, Board of Directors’ meetings, committee meetings, as well as team meetings and celebrations.
• Provides support for exhibitor registration and other events.
• Manages office logistics, including meeting room staging for both internal and external programs, routing of incoming calls, and messaging.
• Responsible for monitoring, ordering, receiving and distributing office supplies.
• Ensures guest spaces are maintained to the standards of our Welcoming Environment.
• Responsible for working with marketing and communications to develop and disseminate conference center promotional materials
• Liaison for catering vendors
• Assists accounts payable with data entry.