Under the direction of the Senior Vice President of Administration, the Director of Business Strategy is responsible for developing and implementing internal and external plans to increase non-dues revenue. The incumbent is responsible for strategic planning to drive new business opportunities, which requires a thorough knowledge of the marketplace, the solutions/services the organization can provide, and our competition. The incumbent will define long-term organizational strategic goals, build key customer relationships, identify business opportunities, negotiate and close business deals, and maintain extensive knowledge of current market conditions.
Formulates, coordinates and implements strategies and business plans to enhance organizational effectiveness and increase overall business value.
Tracks the development of such strategies and their resourcefulness, in order to achieve organizational goals and objectives.
Understands and researches target markets, including industry, company, project, company contacts, and which market strategies can be used to attract clients.
Identifies new ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
Furnishes business development advice, counsel, and general staff support to all departments within the organization.
Evaluates operational issues to determine how competitive and current the organization is with the latest trends in the industry.
Coordinates with the Director, Marketing to develop marketing campaigns for new products and services. This includes formulating a specific budget plan for each.
Manages specific corporate programs as assigned.
Assists in developing an evaluation process to gain feedback from customers/constituents.
Develops and maintains department budget.
Responsible for achieving the department’s budgeted revenue targets.
Develops and presents relevant business proposals to internal and external audiences.
Tracks market intelligence in the industry with respect to market development, projects, competitive activity, customers, etc.
Builds an organization market position by locating, developing, defining, negotiating, and closing business relationships.
Identifies and develops strategic relationships with partners or potential customers.
Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Conducts a competitive market analysis in order to present and offer strategies for expansion.
Provides market feedback to the leadership team regarding competitive offerings, prospect needs, and generates product development ideas.
Maintains relationships with current clients and identifies new prospects.
Develops a growth strategy focusing both on financial gain and customer satisfaction.
Promotes the organization’s programs and services while addressing or predicting clients’ objectives.
Prepares contracts ensuring adherence to law-established rules and guidelines.
New Business Development
Researches prospective accounts in targeted markets, pursues leads, and follows through to a successful agreement.
Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
Monitors external and internal environment for development of new market segments.
Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Identifies new markets to advance organizational value.
Identifies new business opportunities by collecting and comparing pertinent data on various markets, from which recommendations and proposals can be drawn.
Meets potential clients by growing, maintaining, and leveraging a network.
Identifies potential clients and the decision makers within the client’s organization.
Coordinates meetings between client decision makers and organizational practice leaders/principals.
Collaborates with team members to develop proposals that speak to the client’s needs, concerns, and objectives.
Participates in pricing the solution and/or service.
Builds, manages, and maintains strong relationships with key clients. Identifies and helps to develop strategic relationships with partners or potential customers.
Presents new products and services and enhances existing relationships.
Works with technical staff and other internal colleagues to meet customer needs.
Arranges and participates in internal and external client debriefs.
Management and Research
Performs market research and analysis in collaboration with the Director, Marketing.
Submits monthly progress reports and ensure data is accurate.
Forecasts financial targets and ensures they are met by the team.
Presents business development training and mentoring to internal staff.
Researches and develops a thorough understanding of the organization’s people and capabilities.
Understands the organization’s goals, mission and purpose in order to continually enhance the overall organization performance and value.
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to make sense of complex and uncertain market and organizational environments.
Ability to maintain professionalism in all situations.
Demonstrated strategic and analytical thinking skills.
Demonstrated problem solving skills.
Understanding of and experience with financial management.
Teamwork, networking and interpersonal skills
Project management experience.
Excellent organizational skills, with emphasis on priorities and goal setting.
Superior presentation and communication skills, both written and verbal.
Familiar with a variety of hospice and palliative care concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Experience in working with senior management to align strategies and solutions.
Excellent negotiation skills.
Proven track record of increasing revenue.
Ability to thrive in self-motivated environment with little supervision.
Ability to demonstrate knowledge and support of the organization’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Bachelor’s degree in finance, sales/marketing, or business administration required, MBA preferred, along with at least six years’ relevant experience. Other requirements include working in a non-profit/healthcare/association environment, experience with CRM/sales software, and strong proficiency in Microsoft Office. Experience in customer support is a plus, as is project management experience.
Competitive salary, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia. To apply, send cover letter, resume, and salary requirements to email@example.com. Please reference “Director Business Strategy” in the subject line. Principals only / no phone calls please. Only candidates selected for interview will be notified.
About National Hospice and Palliative Care Organization
Founded in 1978, the National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end of life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their ...loved ones.
Founded in 1990, the National Hospice Foundation envisions a world where everyone facing serious illness, death, and grief will experience the best that humankind can offer. NHF supports NHPCO’s quality and research initiatives; hospice and palliative care provider education activities; consumer engagement and caregiver services; and global hospice partnerships.
Founded in 1999 as the Foundation for Hospices in Sub-Saharan Africa, Global Partners in Care was originally created to generate support for African organizations that provide home-based hospice and palliative care to those who are dying of HIV/AIDS. Global Partners in Care is a nonprofit affiliate of NHPCO which supports compassionate care where the need is great and resources are few. With a mission to build partnerships to enhance compassionate care globally, we are dedicated to improving access to hospice and palliative care worldwide.
Founded in 2007 as the Alliance for Care at the End of Life, the Hospice Action Network is a nonprofit affiliate of NHPCO. HAN provides a more aggressive and comprehensive advocacy and lobbying voice that serves the entire field and, ultimately, one of America’s most vulnerable populations – those nearing the end of life.