Chapter Relations, Customer Service and Support, Membership
4 Year Degree
The Association of American Law Schools (AALS), is seeking a Sections Services Manager to provide leadership and oversee the AALS Sections which are interest groups comprised of faculty members and professional staff of AALS member schools. Sections present programs at the AALS Annual Meeting, provide newsletters for their members, and conduct other activities of interest to their members, such as mentoring programs, exam exchanges, directories, and listservs.
The Sections Services Manager provides operational management for initiatives to support AALS sections’ leadership and member engagement. Serves as staff liaison to the Committee on Sections and collaborates with other departments to ensure exemplary customer service and support to sections.
Serves as first point of contact for section leadership and assists section leadership in their delivery of member value.
Serves as liaison to the AALS Committee on Sections, serves as lead to section-related working group, and collaborates with other departments on section-related projects.
Works to ensure the sharing of best practices across all AALS sections to increase member engagement and enhance operational efficiency and effectiveness.
Identifies resources or assistance needed by section leaders and their members.
Communicates direction and requirements of AALS to the sections, promotes AALS initiatives to sections, and assists with implementation of the application process and development of new sections, election of new leadership, section awards, and other key business functions.
Ensures effective, timely, and diplomatic handling of sections questions, complaints, and issues.
Writes content and coordinates the creation of newsletters and email promotions to section leaders and its members; maintains and updates section guides, forms, tools, and collateral materials.
Creates mechanisms to measure section health, wellness and engagement.
Partners with IT Online Services to formulate, implement and facilitate proper member data collection policies and procedures; manages evaluation, analysis and reporting of mechanisms including monthly and annual reports on sections activities to AALS and Section leadership.
To apply, submit a cover letter and resume to email@example.com. AALS is an Equal Employment Opportunity employer.
The successful candidate will have a Bachelor’s degree and at least two years of related experience with volunteer management and engagement at a nonprofit association. A graduate or professional degree preferred. In addition, have outstanding customer service skills; excellent oral, written and interpersonal communication skills and ability to mediate difficult situations. Someone who is detail oriented and has strong organizational and project management skills, and able to handle multiple projects at any given time; must be comfortable working in a fast-paced environment with the ability to work independently.
The Association of American Law Schools (AALS) is a 501(c)(3) nonprofit association of 179 law schools. Its members enroll most of the nation’s law students and produce the majority of the country’s lawyers and judges, as well as many of its lawmakers.
The mission of AALS is to uphold and advance excellence in legal education. In support of this mission, AALS promotes the core values of excelle...nce in teaching and scholarship, academic freedom, and diversity, including diversity of backgrounds and viewpoints, while seeking to improve the legal profession, to foster justice, and to serve our many communities–local, national, and international.
Founded in 1900, AALS also serves as the learned society for the more than 9,000 law faculty at its member schools, and provides them with extensive professional development opportunities, including the AALS Annual Meeting which draws thousands of professors, deans and administrators. Faculty and deans from AALS member schools actively participate in over 100 volunteer-led sections that present programs, provide mentoring for new faculty, and serve as a resource for discussions on important legal issues from antitrust, dispute resolution and, taxation to civil rights, criminal justice, and international law. Each year, the association also hosts a faculty recruitment conference, a workshop for new law teachers and manages an online faculty appointments register.